Kristen Palmer
AVP, Fraud Risk Strategy, Canadian Tire Bank
AVP, Fraud Risk Strategy, Canadian Tire Bank
Kristen Palmer is a leader in fraud risk and analytics, with 30+ years experience driving data-informed decision making across financial services and manufacturing. Her expertise spans fraud management, predictive modeling, and exploratory analytics, with a track record of translating complex data into actionable strategy. Kristen leads fraud strategy across issuer and ecommerce businesses for Canadian Tire, as well as the fraud technology and platforms team. She has helped advance the innovation agenda, championing development of AI-driven risk signals such as human trafficking detection and scam vulnerability scoring. Kristen is an active industry leader, having chaired different specialist groups and serving on various fraud and product advisory boards.